At Checkmark Trading LLC, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit or make purchases from our website.

1. Information We Collect

We may collect the following information when you use our website or place an order:

  • Personal details such as your name, email address, phone number, and delivery address.
  • Payment information (processed securely through third-party gateways; we do not store card details).
  • Website usage data such as IP address, browser type, and pages visited (via cookies and analytics).

2. How We Use Your Information

We use your information for purposes including:

  • Processing and delivering your orders.
  • Providing customer support and responding to inquiries.
  • Sending you order updates, invoices, and service-related communications.
  • Improving our website, services, and customer experience.
  • Complying with legal obligations in the UAE.

3. Sharing Your Information

  • We do not sell, rent, or trade your personal information.
  • Information may be shared with trusted third parties (such as logistics providers and payment processors) only as necessary to complete your order.
  • We may disclose information if required by UAE law, regulatory authorities, or for fraud prevention.

4. Payment Security

  • All online payments are processed through secure, PCI-compliant payment gateways (e.g., Stripe, PayTabs, Telr).
  • Your card details are never stored on our servers.

5. Cookies & Tracking

  • Our website may use cookies to enhance browsing experience, remember preferences, and analyze site traffic.
  • You can disable cookies through your browser settings, but some features of our site may not function properly.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on UAE law and applicable data protection rules, you may request to:

  • Access the personal information we hold about you.
  • Correct inaccuracies in your data.
  • Request deletion of your information (subject to legal or contractual restrictions).

8. Compliance Notice

We comply with UAE laws and payment partners’ requirements.
We do not process payments for sanctioned or restricted countries, including Cuba, Iran, North Korea, Syria, or the regions of Crimea, Luhansk, and Donetsk.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our website indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@checkmark.ae
📞 Phone: +971 55 503 5130
🏢 Address: Office 203, Al Fajer Complex, Umm Hurair Road, Oud Metha, Dubai, UAE