Welcome to Checkmark Trading LLC. By accessing or purchasing from our website, you agree to the following terms and conditions:

1- Products & Services

  • We specialize in premium wooden lighting products (chandeliers, pendant lights, wall sconces, table and floor lamps) for residential and commercial use.
  • Each item is produced using precision machine cutting combined with skilled hand assembly, painting, and finishing.
  • Product descriptions, images, and specifications are provided in good faith. Minor variations may occur due to natural wood characteristics and finishing techniques.

2. Pricing & Payments

  • All prices are listed in United Arab Emirates Dirhams (AED).
  • Payments are processed securely through approved payment gateways.
  • Cash on delivery is not accepted unless specifically stated at checkout.
  • Any customs duties, taxes, or fees outside the UAE (if applicable in the future) are the responsibility of the buyer.

3. Orders & Acceptance

  • By placing an order, you make an offer to purchase our products.
  • We reserve the right to accept or decline any order at our discretion.
  • If we are unable to fulfill your order, you will be notified, and a full refund will be issued.

4. Shipping & Delivery

  • We currently deliver orders only within the United Arab Emirates.
  • Estimated delivery times are provided at checkout but may vary due to logistics.
  • Risk of loss passes to the customer once products are delivered.

5. Returns & Refunds

  • Returns are accepted within 7 days of delivery if products are defective or damaged.
  • Products must be unused and returned in their original packaging.
  • Approved refunds will be issued to the original payment method within 7–14 business days.

6. Warranties

  • All products include a 1-year warranty for wood and paint finishes against manufacturing defects.
  • Warranty does not cover damages caused by misuse, improper installation, or normal wear and tear.

7. Compliance Notice

  • We operate in compliance with UAE law and our payment partners’ policies.
  • We do not sell to or process payments for sanctioned or restricted countries, including Cuba, Iran, North Korea, Syria, or the regions of Crimea, Luhansk, and Donetsk.

8. Intellectual Property

  • All content on this website — including images, text, designs, and logos — is the property of Checkmark Trading LLC.
  • Content may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

  • To the maximum extent permitted by law, Checkmark Trading LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Governing Law

  • These Terms & Conditions are governed by the laws of the United Arab Emirates.
  • Any disputes shall be resolved exclusively through the competent courts of Dubai, UAE.

11. Contact Information

If you have any questions regarding these Terms, please contact us:

📧 Email: support@checkmark.ae
📞 Phone: +971 55 503 5130